Antizer Otzara Double Glass Pendant Light for Dining Area

The Otzara Pendant Light brings a refined industrial touch to contemporary interiors. Featuring a double-layered glass shade with brass accents, it blends elegance and edge in perfect harmony. Its adjustable suspension cable allows for versatile hanging heights, making it adaptable to various settings. The warm ambient glow softly illuminates any space, creating a cozy, inviting atmosphere with a distinctly modern sophistication.

Key Features:

• Elegant double glass design with warm brass detailing
• Adjustable cable for customizable installation height
• Warm, ambient lighting ideal for living rooms, kitchens, or dining areas
• Modern-industrial style that elevates any interior

Envío

Antizer Lighting realiza envíos a través de empresas de transporte como DHL, FedEx y UPS. Nos enorgullece ofrecer envío estándar gratuito en todos los pedidos sin compra mínima.

Nuestro tiempo de procesamiento estándar es de 2 a 6 días hábiles, lo que significa que su pedido se procesará y enviará dentro de este período de tiempo. Después del envío, su paquete generalmente llegará dentro de los 7 a 15 días hábiles.

El tiempo de entrega puede demorarse debido a inspecciones aduaneras, mal tiempo y otras circunstancias imprevistas. Una vez que se envíe su paquete, se le enviará por correo electrónico su número de seguimiento.

Seguimiento de su pedido

Para obtener más información, consulte nuestra política de envío completa.

Devoluciones y reembolsos

Antizer valora su experiencia de compra. Su compra incluye una garantía de 3 años y un período de devolución de 60 días. Para obtener más información, consulte nuestra política de reembolso completa.

Si necesita ayuda, contáctenos a service@antizer.com y ¡estaremos encantados de ayudarle!

1. What is included in the price of my order?

• The price you see on the website includes all customs duties, taxes, and shipping fees. There will be no additional charges upon delivery, so customers do not need to pay anything extra for customs clearance or import fees.

2. Can I install the fixture on a slanted ceiling?

• Yes, our light fixtures can be installed on slanted ceilings.
  Important: Please note this requirement in the payment/checkout section or contact customer service when placing your order to ensure we provide the correct installation components for your ceiling type.

3. Can I request custom cable lengths for the fixture?

• Yes, we can provide custom cable lengths to suit your installation needs.
  Please include this request in the order notes during checkout or contact customer service to let us know your required cable length before placing the order.

4. How does the tri-color light bulb work, and can I set it to one color?

• The tri-color light bulb allows you to switch between three color temperatures: warm white, neutral white, and cool white.
  You can change the color temperature by toggling the wall switch (turning it on and off in sequence).
  Important: Tri-color bulbs are not compatible with dimmer switches or triac-based switches (such as silicon-controlled rectifier (SCR) switches). If you want to keep the light at one specific color, you will need to replace the tri-color bulb with a single-color bulb (e.g., warm white).

5. How do I track my order?

• You can track your order by logging into your account on our website. Simply go to the Sign in/Register section in the upper right corner of the page to access your order details and shipment status.
• Alternatively, you can use the tracking number provided to track your shipment directly on the carrier's website (e.g., FedEx, UPS).

6. What do I do if I have a defective part?

• If a part of the fixture is defective (e.g., damaged light bulb, faulty wiring), we will send a replacement part free of charge, as long as the product is still within warranty.

7. Can I cancel my order?

• Orders can only be canceled before they are shipped. If your order has already shipped, we can assist with the return process upon delivery.

8. How can I install my light fixture?

• Installation diagrams are provided with each product, and we also have installation videos available on our website for certain products.
  If you have any questions during installation or need further assistance, please don’t hesitate to contact us — we are happy to provide additional guidance.

9. How are shipping fees and delivery times handled?

• During checkout, you can choose from different shipping methods and estimated delivery times.
• Our standard shipping is free. If you require faster delivery, expedited shipping options are available at checkout for an additional charge.

10. How can I contact Antizer Lighting for support?

• You can reach us via email at service@antizer.com for any inquiries or assistance.
• Live Chat: You can also reach us through the live chat window on our website for real-time support.